I'm a dynamic and results-driven professional with a diverse background across various leadership roles.
My journey has been marked by a commitment to excellence in optimizing operational efficiency, nurturing global partnerships, and spearheading successful program and product marketing initiatives.
I am a professional with experience across multiple disciplines of Strategy & Operations, SaaS, Startups, Program Management (PMO), IT, and People Management.
My career accomplishments have been rooted in an innate desire to successfully deliver and execute the strategy designed in partnership with stakeholders. I excel at operationalizing growing teams, relationship building, executing innovative programs, and leading large teams to deliver exceptional results. I'm recognized for my ability to navigate complexity, adapt to market trends, and consistently surpass expectations.With an insatiable curiosity towards solving the most pressing problems facing our global community, I am always ready for the next challenge. I simplify the complex and am exceptional at bridging the communication gap between IT and business.I enjoy solving problems and leading in the face of chaos.
I like to meet new people. I try to do everything punctually and accurately. If you are looking for such a person, so I am in front of you.
Change Management and Efficiency Consultant
I contribute to the company in several ways. I lead business critical initiatives and operations across the company, amplifying execution efficiency and bringing a consultative approach to engagement.
My exceptional stakeholder engagement skills enable me to be an adaptive communicator, pivoting to different audiences with ease. I am an expert in developing and executing change management strategies that minimize disruption and maximize employee adoption. Additionally, I contribute to improving SaaS operational efficiency and reducing costs through process redesign and automation. My contributions are invaluable to the company’s success.
Director of Operations Program Management / Chief of Staff, Marketing Operations
As a Director of Operations Program Management / Chief of Staff Marketing Operations, I cultivated partnerships with C-level executives, providing progress reports and advice to drive product growth. I facilitated collaboration sessions between senior management and stakeholders to align project analytics with customer needs, achieving consistent penetration goals. I communicated messages tailored to diverse audiences, optimizing engagement, brevity, and clarity.
I led the initiative to achieve a 17% budgetary expense reduction and a 22% increase in marketing-influenced leads, optimizing flexible marketing investments.
I directed strategic planning, aligning with revenue goals, and managed program calendars for 55+ global events, staying within an 11% budget variance.
I contributed to content creation and presentations to support innovative product strategies, ultimately getting results through effective communication and strategic execution. I monitored quarterly performance metrics, gathering business requirements, and improved operational efficiency by 13%.
I assessed operational procedures, proposed initiatives, and implemented new technologies to improve program management.
I contributed to strategic planning of change management plans by analyzing operational workflows and establishing KPIs and reporting mechanisms for stakeholders.
Director of Product/Program Management – PMO Director
I developed the analytical template for cross-functional reporting, researched data correlations, and proposed solutions, leading to process improvement across the vertical pillars of IT.
I led PMO planning efforts spanning HR, Financial Services, and IT, aligning enterprise-scale projects to achieve $22M in cost savings over 2 years. I ensured alignment of business requirements with product development engineering through continuous gap analysis.
I established a project governance model to monitor change management within the PMO and technical programs. I orchestrated training plans to align PM expectations across the technology domain. I managed a diverse team encompassing Program Managers, Project Managers, Project Coordinators, and Business Analysts across various business and technology domains.
I enhanced service levels and responsiveness based on customer feedback, resulting in improved employee satisfaction, as a by-product of boosting employee engagement by 9% over 9 months.